carSerfs: An Online Repair Advice Service For Cars And Trucks
FOR IMMEDIATE RELEASE carSerfs: An Online Repair Advice Service For Cars And Trucks carSerfs Introduces Fee-Based Customized Auto Repair Info and Advice. ATHENS, Ga., Feb. 23, 2004 -- Have you ever been confused over car repairs and wished there was someone to turn to for advice? Have you ever been working on your vehicle and needed more information to continue or got stuck and needed some "adult supervision" from an experienced pro? carSerfs (www.carserfs.com) is helping solve these problems with subscription online customized auto repair information and advice. You can phone a toll-free number and talk directly to "serfs" (repair advisors) who are technicians and mechanics. You get the unbiased answers you need to make an informed repair decision or help to fix it yourself. You can also email carSerfs or chat online with them, and those options cost less than the toll-free phone service. "Many of us no longer have the corner service station or that trusted local mechanic to take care of our vehicles or even someone to answer questions. Auto repair is often a mind-numbing and wallet-draining experience. We are finding that our customers are thrilled to have competent help so quickly and easily available," said Harvey Kirkpatrick, co-founder of carSerfs. carSerfs' name reflects a simple philosophy toward customer service, says Kirkpatrick: "Feudal serfs served, and we enjoy that our name reminds us of our focus on customer service. People are pleading for exceptional customer service today, especially with their vehicles. So our mission is to apply the 'Golden Rule' to auto repair advice via the Internet." carSerfs' services can be purchased on a yearly subscription basis or for a one-time incident. One-time incident services can be via email, online chat, or toll-free phone. Subscription customers can choose between three levels of service with varying numbers of toll-free phone calls and online chats plus unlimited online bulletin board support. Prices range from $9 a month to $299 a year for subscriptions, and $19, $29, and $39 for one-time incident help. carSerfs also offers a free weekly repair tip email and a twice-a-month auto repair advice email newsletter for $9 per year. Kirkpatrick, an internet consultant, has combined his experience and expertise with that of Steve Tingle, an auto repair shop owner for twenty-nine years, to create carSerfs. Tingle and his mechanics have over 136 years of combined repair experience working on domestic and foreign vehicles from BMWs and Buicks to Toyotas and Triumphs. carSerfs services are available Monday - Friday, 8:30 am to 5:00pm EST and 24/7 on the Internet at http://www.carserfs.com. For more information about carSerfs, please visit www.carSerfs.com
